EzyInsights

Kalliopi Papadopoulou

Resources, tips and FAQs for EzyInsights Realtime. Used by journalists in newsrooms across the world, Realtime processes the world's news to show what people are engaging with right now.

Realtime

Getting started with EzyInsights and creating Filters

Creating your first Filter

Use keywords to discover content around themes, places and people

Setting up keyword filters

Deleting a Filter

How to track the most engaging Instagram posts in EzyInsights

Create an Instagram Filter

Ready made filters

Find graphs that visualise post and story performance.

Where can I find all the post-related data and graphs?

How to exclude or remove pages and publishers from your filter or view

Excluding specific publishers or pages

Sort Ordering

How does the Over Performing view work and where can I find it?

Over Performing Explained

Use EzyInsights to help you decide what to post and when to post it.

Post Recommendations and the Traffic Light

The difference between Web Share and On Post social engagement

What are Web Shares?

I can't find the page I want from the list of publishers. How can I add it to my feed?

How can I add new pages?

An explanation of why you may see articles published before the date range you've selected.

Why does my view show articles older than the time range I've selected?

What do the engagement metrics mean and what types of engagement do they consist of?

What do the metrics and numbers mean?

Where is the link to the article's Facebook post?

How can I go to the story's Facebook post?

Create a filter with the most engaging content from Twitter

Track the most trending Tweets in your country

Types of Video

What is the difference between these two sets of metrics?

Current vs Lifetime Engagement

Realtime Dashboard

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.