EzyInsights

Kalliopi Papadopoulou

Resources, tips and FAQs for EzyInsights Realtime. Used by journalists in newsrooms across the world, Realtime processes the world's news to show what people are engaging with right now.

Realtime

Getting started with EzyInsights and creating Filters

Creating your first Filter

Use keywords to discover content around themes, places and people

Setting up keyword filters

Deleting a Filter

How to track the most engaging Instagram posts in EzyInsights

Create an Instagram Filter

Ready made filters

Find graphs that visualise post and story performance.

Where can I find all the post-related data and graphs?

How to exclude or remove pages and publishers from your filter or view

Excluding specific publishers or pages

Sort Ordering

How does the Over Performing view work and where can I find it?

Over Performing Explained

Use EzyInsights to help you decide what to post and when to post it.

Post Recommendations and the Traffic Light

The difference between Web Share and On Post social engagement

What are Web Shares?

I can't find the page I want from the list of publishers. How can I add it to my feed?

How can I add new pages?

An explanation of why you may see articles published before the date range you've selected.

Why does my view show articles older than the time range I've selected?

What do the engagement metrics mean and what types of engagement do they consist of?

What do the metrics and numbers mean?

Where is the link to the article's Facebook post?

How can I go to the story's Facebook post?

Create a filter with the most engaging content from Twitter

Track the most trending Tweets in your country

Types of Video

What is the difference between these two sets of metrics?

Current vs Lifetime Engagement

Realtime Dashboard

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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